CHECK-IN AND CHECK-OUT TIME
Check-In: 3:00 pm to 8:00 pm Check-Out: Before 11:00 am
If you plan on arriving after 8:00 pm, please notify the inn to make alternate arrangements. Unfortunately, due to our small size we typically cannot accommodate early check-ins or late departures.
OCCUPANCY AND LOCAL TAX
Transient Occupancy Tax is charged on the room rate only. Four Sisters Inns does not require or assess any additional fees such as a resort or amenity tax.
We require a credit card deposit equal to the first night’s stay, plus tax, at time of booking. We do not refund deposits to place on a different credit card or cash upon check-in. Upon check-in, you will be charged the full remainder of your invoice. Holidays, special events and group bookings have separate guarantee policies. Please contact the inn directly for details.
If you cancel your reservation seven or more days prior to your arrival date, your deposit will be refunded minus a $25.00 processing fee. If you cancel your reservation within seven days of your arrival date, or do not cancel your reservation and do not arrive, you will forfeit your deposit and will not receive a refund. Additionally you may be charged for all night’s of your original reservation that the inn is not able to resell. If you are staying during a time that the inn requires a minimum length of stay, a refund will not be issued should you depart before the minimum requirement has been met. If you check-out before your originally scheduled departure date, you will be charged an early departure fee of $75.00.
Group, Holiday or Special Event Periods
Reservations that are made with a group booking or during a special event or holiday period are subject to a longer cancellation policy. This will be stated on your confirmation. If you have any questions, please contact the manager about your cancellation policy. Guests who fail to cancel their reservation and reserved their guestroom through a group booking or during a special event period are subject to a no-show charge equal to the entire stay. Four Sisters Inns occasionally requires a two or three night minimum during special event and/or holiday periods. If you have reserved a guestroom during a time period with a minimum night stay and need to cancel, depart early or fail to check-in for your reservation, please know that the minimum night stay will be charged to your credit card on file.
GUEST IDENTIFICATION REQUIRED
Guests will be required to present a valid identification at check-in that matches the guest name on the reservation as well as the credit card used to pay for the guestroom. If someone other than the guest on the reservation will be paying the folio charges, a Credit Card Authorization form is required and must be on file at time of check-in.
All Four Sisters Inns are 100% smoke-free inns. Please do not smoke in any of the guestrooms, on the patios or within 25 feet of the buildings. If smoking occurs, there will be a $200 cleaning fee per night added to your folio. Please know we strictly enforce this policy.
Our room rates are based on double occupancy. If there is a third guest (over the age of five) staying in the room, there will be a $25 extra person nightly charge. Many of the rooms cannot accommodate more than two guests. If you should need a futon or rollaway, please contact us immediately as we have a limited number of these available and we will also confirm whether your room can accommodate an additional guest.
We welcome families and their children. For your comfort, please speak with the innkeeper directly to determine the best room to accommodate your family. Quiet hours must be observed after 8:30 pm for the comfort of all in the hotel. Children, ages five and under, stay free. If you should need a crib, you must request one in advance as there are a limited number available at each inn. Click here for additional information and guidelines for visiting with your child.
FRONT DESK HOTEL SAFE
Each inn offers a secure safe at the front desk for guest use. Items checked into the front desk safe will remain completely secure during the duration of the stay and are available to access during the inn’s posted front desk hours. Upon checking an item in, guest's will receive a written receipt of the item(s) with the declared value. We cannot accept cash or items valued in excess of $2500 total per room. Please know that we cannot be responsible for any items and/or valuables left in the guestroom at the guests discretion.
CREDIT CARD / DEBIT CARD POLICY
Debit and credit cards will be charged at check-in for the entire remaining amount of your stay. Incidentals, complaints by fellow neighbors or damages incurred to hotel property as a result of hotel occupant or guest(s) of occupant, will result in fees that will be billed to the hotel occupant. Fees may vary depending upon the amount necessary to restore or replace the damaged property.
GIFT CERTIFICATE POLICY
Please contact the hotel prior to arrival to purchase or redeem gift certificates. Four Sisters Inns Gift Certificates may be transferred to other inns in the collection and never expire.
Accessibility at Healdsburg Inn on the Plaza
We have an accessible room available. Please contact a staff member for details about the accessibilty features of the guestroom and common areas.